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Introduction
©2017 Viva Animali. ALL RIGHTS RESERVED. Please refer to the legal notice below for Terms of Use.
By accessing this website, you agree that your access to and use of this Web site is subject to the terms and conditions set forth in this legal notice and all applicable laws and that any such access or use is assumed at the user's own risk. Additionally, Viva Animali reserves the right to change these terms and conditions at any time without prior notice. Any such alterations will be reflected in the Terms of Use page of the website page.
Personal information
We respect your privacy and only share personal information with other parties when it is necessary to process your transaction. By making a purchase from vivaanimali.com, you understand and allow Viva Animali to share information about you as well as your transaction with other companies for the purpose of processing and fulfilling your order.
Copyright
Unless otherwise noted, all content, graphics, code and software used on or incorporated into this Web site, and the display or incorporation of all such content, graphics, code, and software, are subject to copyrights held by or licensed to Viva Animali, and all rights thereto are specifically reserved. You may download or copy and print hard copies of contents from this Web site solely for personal, non-commercial purposes. Unless the written permission of vivaanimali.com first is obtained, any other use of this Web site or content or information contained in this Web site is strictly prohibited.
This Web site, and any information or content on this Web site are provided "as is." Viva Animali makes no representations or warranties of any kind, whether express or implied, with respect to this Web site or content or information available on or through this Web site. Except as otherwise provided under applicable laws, neither Viva Animali nor its corporate affiliates, nor the advisors, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to this Web site. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if vivaanimali.com is notified in advance of the potential for any such damages.
Cookies
This Web site may use "cookies" to enhance your experience. Cookies are placed on your hard drive by web browsers to keep records and track information. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. In this case, some parts of the Web site may not function as intended.
Pricing
All prices listed on the Sites are subject to change. In the event a product is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right, prior to the acceptance of your order pursuant to our Order Acceptance Policy described below, to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. Please note that the colors of items and products may depend on your monitor and may not be correctly displayed. The availability of products and other items on each of the Sites may change at any time, without notice.
Tax and Other Charges
For each product or service, you order on vivaanimali.com, you agree to pay the price applicable for the product or service (including any sales taxes, surcharges and any delivery fees for the delivery service you select) as of the time you submitted the order.
Order Acceptance
Your receipt of an electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until we send you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if we cancel all or a portion of your order or if we provide you less than the quantity you ordered, your sole and exclusive remedy is either (a) we will issue a credit to your credit card account in the amount charged for the cancelled portion or the quantity not provided (if your credit card has already been charged for the order) or (b) we will not charge your credit card for the cancelled portion of the order or the quantity not provided. Order Cancellation: Customers can contact our customer care for order cancellation. At the time of contacting, if the delivery process has been initiated, then it cannot be canceled.
Indemnity
You agree to defend, indemnify and hold Viva Animali harmless from and against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from or related to your use of the Site and/or your breach of any representation, warranty, or other provision of the Agreement.
Comments
We here at Viva Animali love hearing suggestions, ideas, and feedback. All information, materials, ideas, suggestions, comments (collectively, “Comments”), regardless of the method submitted, including but not limited to email, postal mail, and online, will be considered the property of Viva Animali. By submitting such information, you are granting Viva Animali an unrestricted license to use, modify, reproduce, transmit, display and distribute such Comments for any purpose whatsoever, unless confidentiality is requested at the time of communication. Viva Animali is under no obligation to pay compensation for any Comments or respond to any Comments. We reserve the right to monitor, edit or remove any Comments. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or malware that could in any way affect the operation of this site. You are solely responsible for any Comments you make and their accuracy. Viva Animali takes no responsibility and assumes no liability for any Comments posted by you or any third party.
Still have questions? For more information on Viva Animali's policies, email info@vivaanimali.com
Viva Animali, (“We,” “Us,” “Our”) is committed to protecting both the personal as well as business information You share and/or store with us. By using this website, you consent to this Privacy Policy, which applies to transactions and activities and data gathered through the Fashion Nova Website and interaction You may have with its related Social Media accounts. Please review this Privacy Policy periodically as We may revise it without notice.
What Information Do You Collect From Me?
Generally, We collect information that may personally identify You when You voluntarily:
Account Registration
You may choose to create a personal account on our Website, which may require that You disclose certain personally identifiable information for identification, including a unique email address and demographic information (including, for example, ZIP code, age, sex, job industry, job title, and income).
Billing and Credit Card Information
In addition, Our services comprise, generally, pet supplies retail and wholesale services. In order to enable payment by You to fulfill Your orders, We may collect name, address, telephone number, email address, credit card information, and other billing information. This information will only be shared with third parties who facilitate completion of the purchase transaction, such as by fulfilling orders and processing credit card payments.
We will not disclose Your billing and/or credit card information with other third parties unless required by law or a court order, or unless disclosure is required to address and issue implicated by the financial transaction. For instance, if You claim that your billing and/or credit card information was used to make a purchase you did not authorize, details about the transaction may be disclosed to law enforcement and any party We deem necessary to address the matter.
Gift Recipient Information
We may also collect information about gift recipients, including name, delivery address, phone number, and other information, so that may be may be able to fulfill any purchases made on their behalf. We do not use information We collect about gift recipients for marketing purposes.
Changes to Personally Identifiable Information
To change any personally identifiable information that You have shared with us, please access the “My Account” section of Our Webpage. You may also contact Us at info@vivaanimali.com.
How is My Information Used?
The information We collect is used for a variety of purposes, such as:
Direct Communication
We may contact You via email, telephone, text, paper mail, or other delivery method regarding the status and/or delivery of any products or services that You may have purchased through this Website.
E-mailing List
Visitors to the Website who register an account or engage with other site features, such as marketing programs and “members only” content, will be given a choice whether they would like to be included on our e-mail list and receive e-mail newsletters from us.
If You have opted-in to receive e-mail newsletters from Us, You may periodically receive communications include links to and information regarding sales, promotions, and other information that We believe You may find interesting.
If you have not opted-in to receive e-mail newsletters from us, you will not receive these e-mails.
How to Opt-Out of E-mailing List
If You would no longer like to receive e-mail newsletters from us, You can unsubscribe by selecting the unsubscribe link located at the bottom of any of Our promotional emails, or by modifying Your preferences in the “My Account” section of Our Website.
How is My Information Stored?
We implement a variety of security measures in an effort to reasonably maintain the safety of Your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When You place orders or access your personal information, We offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into Our databases to be only accessed as stated above.
What Information is Collected Through Technology and by Third-Parties?
During Your visit as You browse through Our Website and place orders We automatically collect and store the following non-personal, or anonymous, information about Your visit:
We use this information, in the aggregate, to make our website more useful to visitors — to learn about the number of visitors to our site and the types of technology used, to detect operational problems, and to improve the website's overall security.
Cookies, Beacons, Local Storage and Other Similar Technologies
We use "cookies," Web beacons, HTML5 local storage and other similar technologies. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if You allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For example, We use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables Us to provide You with improved services. We also use cookies to help Us compile aggregate data about site traffic and site interaction so that We can offer better site experiences and tools in the future.
You may choose to have Your computer warn You each time a cookie is being sent, or You may even choose to turn off all cookies through your browser settings. Each browser is a little different, so look to your browser Help menu to learn the correct way to modify your cookies. Do note, however, that if you turn cookies off, You may lose access to many features that make Your experience on our Website more efficient, and some of Our services will not function properly. If You turn cookies off and are unable to place an order online through Our Website, You may still place orders over the telephone by contacting customer service.
Analytics, Log Files and Reading History
We gather certain information automatically and store it in log files. This information may include IP addresses, browser type, operating system and other usage information about the use of Our Services, including a history of the pages You view.
We may combine this automatically collected log information with other information We collect about You. We do this to improve services we offer You, including customized recommendations, advertising, to improve marketing, and to track access and use of Our Services across the devices that You may use to access Our Services.
We have assigned third parties (Google Analytics) to provide us information, reports, and analysis about the usage, browsing patterns of our users. They may independently record the type of device and operating system You are using, general location information, as well as events that occur on Our Website, such as how often you use Our Website.
Which Third-party Persons or Entities is My Personally Identifiable Information Shared With?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include www.vivaanimali.com. It also does not include website hosting partners and other parties who assist Us in operating Our website, conducting Our business, or servicing You, so long as those parties agree to keep Your information confidential. We may also release Your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third Parties
We may share information about Our Visitors in aggregate or de-identified form with third parties. Nothing in this Privacy Policy is intended to indicate a restriction of Our use or sharing of aggregated or de-identified information in any way.
We may also include links to third party websites on Our Website in an attempt to provide You with increased value. These linked websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including whether a specific link works).
Disclosure by Necessity
We may occasionally access, preserve, and/or disclose personal information as required by law, for example, to comply with a court order or subpoena or we have a good faith belief that such action is necessary to
(1) comply with the law or with legal process;
(2) protect and defend our rights and property;
(3) protect against misuse or unauthorized use of Our Services; or
(4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
As we continue to develop our business, We or Our affiliates may sell or buy other businesses or entities, or We may merge with another company, or be bought by another company. In such transactions, personal information may be among the transferred assets.
Your information may be stored and processed in any country in which we maintain facilities or conduct operations. By using our Website, Your personal information may be transferred outside of Your country of use and/or residence.
When your account becomes inactive, your information may remain in our computers, electronic databases, and archives, and may not be reasonably capable of expungement.
Amendments
This Privacy Policy may be amended by Us at any time and without notice, but only by amending this Policy as posted on this Website. Any amendments will become effective 30 days after being posted on the website, unless circumstances require that a change be immediately implemented.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please feel free to send any comments and/or concerns regarding this policy to info@vivaanimali.